He answers now.
Not tomorrow, not when someone is back from PTO. Right when you asked, at whatever hour that was—which is usually the hour the answer was actually worth something.
Chat with Paco
Chat with Paco
Ask the teammate who reads everything.
Paco has context across the whole product journey — decisions made in chats and calls, tickets in flight, analytics, and the ground truth in the codebase. So when you ask what's blocking a feature, you get the migration that hasn't merged, not the last update someone had time to write.
Because that context is shared, your team stops guessing. You can see what others are working on and add your perspective while the decision is still open. When Paco doesn't know, he pulls in someone from your team instead of guessing.
How It Works
Main features
He shows his evidence.
The call where it was decided, the commit where it changed, the doc nobody remembered writing. The answer comes with the receipts attached, so your team can check it instead of trusting it.
He knows when to get a human.
When Paco is not sure, he does not guess and he does not hedge. He tags the engineer who knows. You end up with the answer, the evidence, and the person who can correct it, all in the same thread.